5 steps · About 10 min to read

My claim got denied. Now what?

A denial is not the end. Most veterans who appeal win. Here's exactly what to do next.

Do This First: File an Intent to File

Takes 5 minutes, costs nothing, and locks in your effective date for back pay. Even if you're not ready to file a full claim yet. Learn how →

Read your decision letter carefully

Your decision letter tells you exactly why you were denied. Common reasons: no current diagnosis, no nexus (connection) to service, no in-service event documented, or insufficient evidence. Understanding the specific reason is critical — it tells you exactly what you need to fix. Don't just see 'denied' and shut down. The answer is in that letter.

Understanding decision letters

Know your three appeal options

You have three lanes: Supplemental Claim (submit new evidence the VA hasn't seen), Higher-Level Review (a senior reviewer re-examines your existing evidence), or Board of Veterans Appeals (a judge reviews your case). Each has different timelines and strategies. A Supplemental Claim with new evidence is the most common and often the fastest path.

Appeal options explained

Get the evidence you were missing

If you were denied for lack of evidence, go get it. A nexus letter from a qualified doctor explicitly connecting your condition to service can turn a denial into an approval. Updated medical records showing current severity matter. Independent Medical Opinions (IMOs) carry significant weight. This is where many veterans turn their claims around.

Evidence & nexus letters

If you had a bad C&P exam — fight it

Bad C&P exams happen. The examiner spent 5 minutes, didn't read your file, or wrote things you never said. You can request a new exam by filing a Supplemental Claim. You can also submit a detailed rebuttal pointing out errors in the exam report. Document exactly what was wrong. If the examiner was not qualified for your specific condition, note that too.

Bad C&P exam guide

Get help from a VSO or accredited attorney

If you've been denied and the process feels impossible, get help. VSOs are free and experienced with appeals. Accredited VA attorneys can take your case on contingency (they only get paid if you win, from back pay). The VA accredits these representatives — make sure whoever you work with is officially accredited.

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