The VA Wayfinder — vawayfinder.org
Just Separated / Brand New
Use this route to identify the program-specific rules and records to check, without having to learn the jargon first.
Your route checklist
5 stepsStep 01
Check whether you need an Intent to File (ITF)
If you're not ready to submit the completed application, an Intent to File may establish a potential effective date when VA receives the application for the same benefit within one year. Starting some verified online applications creates an ITF automatically, so a separate Form 21-0966 isn't always needed.
Step 02
Get your service records and medical records
Request service treatment and personnel records from the military records custodian identified in current National Archives or VA guidance; the correct source can depend on your branch and separation date. VA's Blue Button provides available VA health records, not your military service file.
Step 03
Identify conditions you believe are related to service
List each condition you believe may be related to service and describe its symptoms and history accurately. Note the relevant event, injury, illness, exposure, or duty period and gather evidence that may support the connection.
Step 04
File your disability claim
Use VA Form 21-526EZ to file your claim. You can file online at VA.gov, through a Veterans Service Organization (VSO) like the DAV or VFW, or by mail. A VSO is free and can help you file — they've done this thousands of times. Include your medical evidence, buddy statements, and any nexus letters from doctors.
Step 05
Understand your state benefits
Federal VA benefits are just the start. Every state offers additional benefits for veterans — property tax exemptions, free license plates, education bonuses, employment preferences, hunting and fishing licenses, and more. These vary widely by state and rating level, so look up yours.
Quick Reference
Key Phone Numbers
VA Benefits: 1-800-827-1000
VA Health: 1-877-222-8387
Crisis Line: 988 (press 1)
Key Websites
VA.gov — File claims, manage benefits
vawayfinder.org — Guides & navigator
VA.gov/vso — Find free VSO help
Common Forms You May Need
21-0966: Intent to File (when needed)
21-526EZ: Disability Claim
21-686c: Add Dependents
21-10210: Buddy Statement