The VA Wayfinder — vawayfinder.org
Filing a First Claim
Filing a first VA claim can feel overwhelming. Use these steps to organize the application, then verify the details that apply to your situation.
Your route checklist
6 stepsStep 01
Check whether you need an Intent to File (ITF)
If a verified online application hasn't already created one, an Intent to File may establish a potential effective date. VA must receive the completed application for the same benefit within one year, and VA determines the final effective date under the rules for the claim.
Step 02
Gather your medical evidence
Evidence needs depend on the claim. Relevant items may include service treatment or personnel records, current VA or private medical records, competent lay statements, and—when the medical link is not otherwise established—a supported opinion from a qualified clinician.
Step 03
Write buddy statements
Buddy statements (also called lay statements) are written accounts from people with firsthand knowledge of an event, symptoms, or functional effects. VA considers competent statements with the rest of the evidence; the writer should describe only what they personally observed.
Step 04
Consider working with a VSO
Veterans Service Organizations like the DAV, VFW, and American Legion offer free claim filing assistance. Their representatives are trained and accredited by the VA. They can review your evidence, help you fill out forms correctly, and represent you throughout the process. This costs you nothing.
Step 05
Submit VA Form 21-526EZ
This is the main disability compensation claim form. You can file through VA's official options or with accredited help. List each condition you intend to claim, submit relevant evidence you have, and identify records you want VA to request.
Step 06
Prepare if VA requests a C&P exam
VA may request a Compensation & Pension (C&P) exam if it needs more information to decide the claim. Be accurate about typical symptoms, flare-ups, and functional limits. The report is one part of the evidence VA considers.
Quick Reference
Key Phone Numbers
VA Benefits: 1-800-827-1000
VA Health: 1-877-222-8387
Crisis Line: 988 (press 1)
Key Websites
VA.gov — File claims, manage benefits
vawayfinder.org — Guides & navigator
VA.gov/vso — Find free VSO help
Common Forms You May Need
21-0966: Intent to File (when needed)
21-526EZ: Disability Claim
21-686c: Add Dependents
21-10210: Buddy Statement